What are 'System Standards' in the context of a Pump It Up franchise?
Pump_It_Up Franchise · 2025 FDDAnswer from 2025 FDD Document
ICTIONS ON SOURCES OF PRODUCTS AND SERVICES**
System Standards
We own and control the distinctive plan for the establishment, operation and promotion of the Pump It Up Business and all related licensed methods of doing business, previously referred to as the ("System Standards"). System Standards may regulate and/or provide suggested specifications, best practices, standards, operating procedures, general guidance, ongoing advice, and consultation to you on any one or more of the following with respect to the Pump It Up Business: franchised site, premises, leasehold improvements, interior finish, interior décor, furnishings, equipment, products, product formulas, supplies, materials, inventory type, technical equipment standards, client relations, marketing techniques, written promotional materials, waivers, advertising, accounting systems, and service delivery methods, all of which constitute our confidential trade secrets. You acknowledge that we have valuable rights in and to such trade secrets. You further acknowledge that you have not acquired any right, title or interest in the System Standards except for the right to use the System Standards in the operation of the Pump It Up Business as it is governed by your Franchise Agreement, and that you are obligated to maintain the confidentiality of the System Standards.
We reserve the right to change the System Standards and inform you of any changes in the Manuals accessible to you online via computer systems or another electronic format. The Manuals may be modified, updated and revised from time to time to reflect changes in System Standards. You are expected to implement all relevant updates and amendments to the Manuals or System Standards as described in newsletters or any other notices we distribute through any written means.
Source: Item 23 — RECEIPTS (FDD pages 60–225)
What This Means (2025 FDD)
According to Pump It Up's 2025 Franchise Disclosure Document, System Standards are the distinctive plan for the establishment, operation, and promotion of the Pump It Up Business, including all related licensed methods of doing business. These standards provide specifications, best practices, operating procedures, advice, and consultation on various aspects of the Pump It Up Business.
Specifically, System Standards may regulate the franchised site, premises, leasehold improvements, interior finish, décor, furnishings, equipment, products, formulas, supplies, materials, inventory type, technical equipment, client relations, marketing, promotional materials, advertising, accounting systems, and service delivery methods. Pump It Up may also regulate maximum, minimum, and other pricing requirements for the services and products the franchisee sells.
The FDD emphasizes that every detail of the appearance, layout, décor, cleanliness, safety standards, services, and operation of the franchised business is essential to maintain the goodwill of the Pump It Up brand. Franchisees must operate and maintain their businesses according to these System Standards, as outlined in the manuals or other written communications from Pump It Up. These standards may be modified, potentially requiring additional capital investment or higher operating costs for the franchisee, such as integrating new rides, inflatables, games, or concessions.
The Pump It Up franchisee acknowledges that they have not acquired any right to the System Standards except for the right to use them in the operation of the Pump It Up Business as it is governed by the agreement and that it is obligated to maintain the confidentiality of the System Standards.