Can Pump It Up retrieve data from a franchisee's POpS System?
Pump_It_Up Franchise · 2025 FDDAnswer from 2025 FDD Document
C. Computer and Point of Sale System.
(1) You must purchase or otherwise have to use computer hardware, a dedicated telephone and power line, 24-hour telephone navigation system with voice messaging capabilities, high speed internet and/or communications connections (at the speed of at least 30 Mbps download and 5 Mbps upload), modems, printers and other electronic accessories or peripheral equipment as we specify in the Manuals or otherwise (collectively, the "Computer System"). The Computer System must effectively run our fully integrated, web-based scheduling, reservation, and point of sale system (the "POpS System"). The POpS System is a store operations system that allows for on-line scheduling, reservations, payment processing and marketing database storage. You must be able to electronically provide all information obtained by or through the POpS System to us, in that format and medium as we may specify from time to time. You must provide all assistance required by us to bring the POpS System online. You agree that we have the free and unfettered right to retrieve any data and information from your POpS System as we, in our sole discretion, deem appropriate, including electronically pulling the sales and other data of the Franchised Business. For all activities relating to the Franchised Business, you must maintain and use a Pump It Up Business email address that we will assign to you.
Source: Item 23 — RECEIPTS (FDD pages 60–225)
What This Means (2025 FDD)
According to Pump It Up's 2025 Franchise Disclosure Document, franchisees are required to use a fully integrated, web-based scheduling, reservation, and point of sale system referred to as the POpS System. This system is designed for online scheduling, reservations, payment processing, and marketing database storage.
Pump It Up has the right to retrieve any data and information from a franchisee's POpS System. This includes electronically pulling sales and other data from the franchised business. Franchisees must also be able to electronically provide all information obtained through the POpS System to Pump It Up in a specified format and medium.
This level of access allows Pump It Up to monitor the performance of individual franchise locations and the overall system. It also enables them to ensure compliance with system standards and potentially offer targeted support or interventions where needed. For a prospective franchisee, this means understanding that Pump It Up will have full access to their sales and operational data, which will be used to oversee and manage the franchise network.