Who is responsible for telecommunication expenses if the operation of the Pump It Up software requires a connection to a remote computer?

According to Pump It Up's 2025 Franchise Disclosure Document, the franchisee is responsible for all telecommunication expenses if the operation of the Pump It Up software requires a connection to a remote computer designated or approved by the franchisor. This includes any costs associated with maintaining the connection and ensuring it functions correctly.

This means that as a Pump It Up franchisee, you will need to budget for these ongoing telecommunication expenses. The exact amount will depend on the specific requirements of the software, the chosen internet service provider, and the location of your franchise. It is important to factor in these costs when evaluating the overall profitability of the franchise.

Franchisees should inquire about the typical telecommunication costs incurred by existing Pump It Up locations to get a better understanding of this expense. It would also be prudent to ask about the specific software requirements and any recommendations for internet service providers to ensure a smooth and cost-effective operation.