Can Pump It Up require the franchisee or Operating Principal to attend training courses?
Pump_It_Up Franchise · 2025 FDDAnswer from 2025 FDD Document
our training program or is unqualified to perform the duties at the Business in accordance with the requirements established for the operation of a Pump It Up Business.
We may require you (or your Operating Principal) to attend and satisfactorily complete various training courses that we periodically choose to provide at the times and locations that we designate. Training courses can include periodic conventions, regional meetings, and conferences that we specify, including our Annual Franchise Meeting. Any training courses may be held in person or virtually in our sole discretion. In our sole discretion, we may allow managerial personnel to attend in lieu of the Franchise Owner(s) or Operating Principal. The fee for one owner to attend the Annual Franchise Meeting will be withdrawn from your account no less than six weeks prior to the event. Payment for additional attendees will be due as invoiced. If you fail to attend any required training event, we can charge you reasonable registration or similar fees for these courses, including the fee for the Annual Franchise Meeting. You must pay all travel and living expenses you and your employees incur during all training courses and programs. We may also require you (or your Operating Principal) to utilize online training programs that we make available to you and your staff members, including through the Manuals and other online platforms.
ITEM 12 TERRITORY
If no site has been designated at the time you sign the Franchise Agreement, you will select the site from within your Site Selection Area. The Site Selection Area is defined in your Franchise Agreement. During the Site Approval Period (which is the 12-month period following the date that we sign the Franchise Agreement), you must obtain our approval of the site for the Franchised Business and execute a lease or
purchase agreement for the approved site. If you do not obtain our approval for the site during the Site Approval Period, we, at our option, may terminate the Franchise Agreement. We have the right to move or modify the Site Selection Area any time during the Site Approval Period. The Site Selection Area will be determined on a case-by-case basis considering economic, demographic, and geographic information (such as population density).
Source: Item 11 — FRANCHISORS'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS AND TRAINING (FDD pages 30–41)
What This Means (2025 FDD)
According to the 2025 Pump It Up FDD, Pump It Up can require franchisees or their Operating Principal to attend training courses periodically. These courses may include conventions, regional meetings, and conferences, including the Annual Franchise Meeting. Pump It Up has the discretion to hold these training courses in person or virtually. In some cases, managerial personnel may be allowed to attend in place of the franchisee or Operating Principal. Franchisees are responsible for all travel and living expenses incurred during training. Pump It Up may also require franchisees or their Operating Principal to utilize online training programs.
If a franchisee fails to attend a required training event, Pump It Up can charge reasonable registration or similar fees, including the fee for the Annual Franchise Meeting. The fee for one owner to attend the Annual Franchise Meeting will be withdrawn from the franchisee's account no less than six weeks prior to the event, with payment for additional attendees due as invoiced.
In addition to ongoing training, the initial training program is mandatory for all Pump It Up franchisees. The franchise will not be authorized to open if the franchisee (or their Operating Principal) and their managerial personnel have not attended and successfully completed the initial training program. This initial training must be completed after signing a lease for the premises and before opening the Pump It Up Business. If a franchisee operates multiple Pump It Up Businesses, they are not required to complete the initial training program more than once, unless Pump It Up determines it is necessary.