For Pump It Up, what is the Operating Principal responsible for overseeing and supervising?
Pump_It_Up Franchise · 2025 FDDAnswer from 2025 FDD Document
authority to communicate for and on your behalf, unless you formally notify us in writing of a different person with authority. You may not change the Operating Principal without our prior written consent.
- (2) The Operating Principal must successfully complete our initial training program and any additional training that we require. The Operating Principal (and/or Multi-Unit Manager, if applicable) must remain active in overseeing the operations of the Franchised Business, including, without limitation, regular, periodic visits to the Franchised Business and sufficient communications with us to ensure that the operations of the Franchised Business comply with the System Standards. Those System Standards are promulgated by us from time to time in the Manuals or otherwise in written or oral communications to you. The Operating Principal (and/or Multi-Unit Manager, if applicable) may not engage in any other business or activity that conflicts with your obligations to operate the Franchised Business. You have the sole responsibility for recruiting, hiring, and training employees for the Franchised Business. Before you hire any employee for the Franchised Business, you should require that employee to sign a non-disclosure and confidentiality agreement.
- (3) If the Operating Principal can no longer fulfill its obligations, you must designate another qualified person to act as Operating Principal within 30 days after the date the prior Operating Principal ceases to be qualified. Your designee to become the Operating Principal must successfully complete our initial training program and any additional training we require within 30 days after being designated as your Operating Principal.
- E. Multi-Unit Manager. Upon the opening of your fifth franchised Pump It Up Business, we reserve the right to require you to utilize a "Multi-Unit Manager" (which may be you or your Operating Principal).
Source: Item 23 — RECEIPTS (FDD pages 60–225)
What This Means (2025 FDD)
According to Pump It Up's 2025 Franchise Disclosure Document, the Operating Principal is responsible for overseeing the operations of the franchised business. This includes making regular visits to the Pump It Up location and communicating with the franchisor to ensure the business adheres to the System Standards. These standards are communicated through manuals or written and oral communications from the franchisor.
The Operating Principal must complete the initial training program and any additional training Pump It Up requires. The Operating Principal cannot participate in any other business or activity that would conflict with their obligations to operate the Pump It Up franchise. The franchisee is solely responsible for recruiting, hiring, and training employees, and should have employees sign a non-disclosure and confidentiality agreement.
If the Operating Principal can no longer fulfill their obligations, the franchisee has 30 days to designate a qualified replacement. This replacement must also complete the required training programs within 30 days of being designated. Upon opening a fifth Pump It Up franchise, the franchisor reserves the right to require the franchisee to utilize a Multi-Unit Manager, who may be the franchisee or the Operating Principal, to manage and supervise the franchised business and other Pump It Up locations.