What network security standards must a Pump It Up franchisee's LAN comply with?
Pump_It_Up Franchise · 2025 FDDAnswer from 2025 FDD Document
comply with our System Standards and Payment Card Industry ("PCI") network security standards. At the time of publication of this FDD, these standards
can be found at https://www.pcisecuritystandards.org/merchants/. You must have an understanding of these standards and how they pertain to the day-to-day operations of your business.
You must implement and maintain a PCI-compliant LAN for payment processing, reservation system access, sales reporting, and all other general office functions requiring internet access. You will be responsible to ensure that your LAN complies with our System Standards and all current PCI Compliance Standards including but not limited to: (1) purchase and maintenance of routing equipment capable of providing multiple VLAN's (Virtual Networks) and a firewall to isolate the traffic on each VLAN as directed by PCI Standards; (2) installation and maintenance of network wiring and faceplates to all necessary areas of your building; (3) regular maintenance and testing of routing equipment for PCI security standards. We strongly recommend that you secure additional services through a third-party vendor to ensure that you meet PCI Compliance Standards and complete an annual PCI Self-Assessment Questionnaire. The estimated annual cost of required upgrades and maintenance for the POpS System and Computer System is between $100 and $2,000.
Although the minimum requirements of the POpS System are intended to meet PCI compliance regulations, it is your responsibility to assure that the store network also meets PCI compliance rules. You should obtain the services of a third-party company to routinely test and advise you regarding your compliance.
You are required to maintain high-speed internet access during normal business hours for regular business use. The internet speed must be sufficient for normal business use. At a minimum, you should have high speed internet service in your Franchised Business with a minimum speed of 30 MBPS download and 5 MBPS upload.
Wireless internet at your Franchised Business location is permitted for private use and/or for public guest internet access. If you provide guest access to wireless internet, you should add a designated line, if feasible, to avoid impacting your business operations. If a dedicated guest line is not feasible, you should obtain internet service for the Franchised Business with a minimum speed of 50 MBPS download and 10 MBPS upload. All guest wireless lines must comply with our System Standards and all PCI Compliance Standards to provide safe, clean in
Source: Item 11 — FRANCHISORS'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS AND TRAINING (FDD pages 30–41)
What This Means (2025 FDD)
According to Pump It Up's 2025 Franchise Disclosure Document, franchisees must implement and maintain a PCI-compliant Local Area Network (LAN) for various business functions, including payment processing, reservation system access, sales reporting, and general office tasks requiring internet. This means the network must adhere to the Payment Card Industry (PCI) standards to protect cardholder data. The PCI standards can be found at the provided URL.
The specific requirements for the LAN include purchasing and maintaining routing equipment capable of providing multiple Virtual LANs (VLANs) and a firewall to isolate traffic on each VLAN as directed by PCI standards. Franchisees must also install and maintain network wiring and faceplates in all necessary areas of the building. Regular maintenance and testing of routing equipment for PCI security standards are also mandatory. Pump It Up recommends securing additional services through a third-party vendor to ensure compliance with PCI standards and to complete an annual PCI Self-Assessment Questionnaire.
While the minimum requirements of the Point of Sale System (POpS) are intended to meet PCI compliance regulations, it remains the franchisee's responsibility to ensure the store network meets all PCI compliance rules. Pump It Up suggests franchisees obtain the services of a third-party company to routinely test and advise them regarding their compliance. The estimated annual cost for required upgrades and maintenance for the POpS System and Computer System ranges from $100 to $2,000.
Pump It Up also requires franchisees to maintain high-speed internet access during normal business hours, with a minimum speed of 30 MBPS download and 5 MBPS upload. If the franchisee provides guest access to wireless internet, they should add a designated line, if feasible, to avoid impacting business operations. If a dedicated guest line is not feasible, the franchisee should obtain internet service with a minimum speed of 50 MBPS download and 10 MBPS upload. All guest wireless lines must comply with System Standards and all PCI Compliance Standards to provide safe, clean internet browsing, and all wireless traffic should be firewalled from payment processing traffic using PCI compliant methods listed in the Local Network Section.