How many days of on-site training does Pump It Up provide as opening assistance?

According to the 2025 Pump It Up Franchise Disclosure Document, Pump It Up provides opening assistance to franchisees, which may include up to three days of on-site training. This training is for the franchisee (or their Operating Principal) and the managerial personnel who will be managing the day-to-day operations of the business. Pump It Up retains the right to modify this opening assistance, including reducing or increasing the number of training days or times.

The FDD also specifies that this opening assistance may be provided via video conference or other online or virtual means at Pump It Up's discretion. Furthermore, the opening training is completed at the franchisee's location during the "Soft Opening," which includes the three days before opening to the public and the first two days the business is open.

During this soft opening period, a Pump It Up training representative may visit the franchise to review daily operations. Franchisees are not required to pay additional travel or living expenses for the Pump It Up representative during this time. However, if the franchisee reschedules the opening, they must reimburse Pump It Up for any travel costs incurred due to changes in personnel travel schedules. If the franchisee requests additional or special guidance, assistance, or training during the opening phase, and Pump It Up agrees to provide it, the franchisee must pay Pump It Up's applicable charges, including fees for personnel, travel, and living expenses.