Does Pump It Up limit the customers to whom a franchisee can offer services?

According to the 2025 Pump It Up Franchise Disclosure Document, Pump It Up does not limit the customers to whom a franchisee can offer services. This means a franchisee can market their services to any customer without restrictions from the franchisor.

This policy provides the franchisee with flexibility in their marketing and sales efforts. They are free to target any demographic or group they believe will be beneficial to their business. This lack of restriction can be a significant advantage, allowing franchisees to adapt their strategies to best suit their local market conditions and customer base.

However, franchisees must still adhere to other guidelines and standards set by Pump It Up. For example, franchisees are required to offer and sell products and services as prescribed by the franchisor and may be required to discontinue selling any service or product that Pump It Up disapproves of in writing. While there are no customer restrictions, Pump It Up maintains control over the products and services offered, ensuring brand consistency and quality across all franchise locations.