What kind of information is contained in the Pump It Up Manuals?
Pump_It_Up Franchise · 2025 FDDAnswer from 2025 FDD Document
- (1) The primary instructional materials are the Manuals. The Manuals contain mandatory and suggested specifications, best practices, standards, operating procedures, general guidance, ongoing advice, and consultation, including our System Standards, that we prescribe or recommend from time to time for the operation of a Pump It Up Business, and information relating to your other obligations under your Franchise Agreement.
- (7) Allow you access to the Manuals in an electronic format, which contains information and knowledge that is unique, necessary and material to the System, including the brand guidelines. (Franchise Agreement, Section 10). The Manuals consist of articles on topics relevant to the operation of your Pump It Up Franchised Business. A Table of Contents to the Manuals is attached to this Disclosure Document as Exhibit J. There are currently 684 pages in the Manuals.
- (5) The Safety Program includes information and training regarding insurance waivers, compliance with manufacturer guidelines for inflatable ridership, incident reports, and other elements of the Risk Mitigation Strategy as outlined in the Manuals. Your use (as well as the use of your employees in conjunction with their employment or involving the Marks or facilities) of any social media platform should be consistent with our guidelines for use of social media that we will provide you in the Manuals and in other writings that we may amend from time to time. You are responsible for hiring and the proper training of your employees consistent with the training we have provided you and that is outlined in the Manuals.
Source: Item 11 — FRANCHISORS'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS AND TRAINING (FDD pages 30–41)
What This Means (2025 FDD)
According to Pump It Up's 2025 Franchise Disclosure Document, the manuals contain a wide array of information critical to operating a Pump It Up franchise. These manuals serve as the primary instructional resource, providing mandatory and suggested specifications, best practices, standards, and operating procedures. The manuals also include general guidance, ongoing advice, and consultation, encompassing the System Standards that Pump It Up prescribes or recommends for its businesses.
The Pump It Up manuals also cover a franchisee's obligations under the Franchise Agreement. The FDD states that the manuals are accessible in electronic format and contain information and knowledge that is unique, necessary, and material to the Pump It Up system, including brand guidelines. As of the date of the 2025 FDD, the manuals consist of 684 pages of articles on topics relevant to the operation of a Pump It Up Franchised Business.
Furthermore, the manuals include social media guidelines, risk mitigation strategies, and training program outlines. Specifically, the social media policies that franchisees and their employees must adhere to are detailed in the manuals. The Risk Mitigation Strategy, including information and training regarding insurance waivers and compliance with manufacturer guidelines for inflatable ridership, is also outlined in the manuals. The manuals also outline the training that Pump It Up provides and that franchisees must provide to their employees.