What happens if Pump It Up distributes newsletters or any other notices through any written means?
Pump_It_Up Franchise · 2025 FDDAnswer from 2025 FDD Document
You are expected to implement all relevant updates and amendments to the Manuals or System Standards as described in newsletters or any other notices we distribute through any written means. We reserve the right to require the implementation of any System Standards. You must maintain the Manuals as confidential and maintain the information in the Manuals as secret and confidential. Any form of the Manuals we make accessible to you, regardless of how we provide them (e.g. online or via email) will be deemed our Confidential Information. We will notify you in our Manuals or other communications of System Standards and/or names of PIU Vendors.
Source: Item 8 — RESTRICTIONS ON SOURCES OF PRODUCTS AND SERVICES (FDD pages 25–29)
What This Means (2025 FDD)
According to the 2025 Pump It Up Franchise Disclosure Document, Pump It Up franchisees are expected to implement all relevant updates and amendments to the manuals or system standards as described in newsletters or any other notices that Pump It Up distributes through any written means. Pump It Up retains the right to mandate the implementation of any system standards.
These system standards encompass a wide array of operational aspects, including the franchised site, premises, leasehold improvements, interior finish, interior décor, furnishings, equipment, products, product formulas, supplies, materials, inventory type, technical equipment standards, client relations, marketing techniques, written promotional materials, waivers, advertising, accounting systems, and service delivery methods. Pump It Up considers all of these elements as confidential trade secrets.
Franchisees are obligated to maintain the confidentiality of the manuals and the information contained within them, treating them as secret and confidential. Any form of the manuals provided, whether online or via email, is deemed confidential information belonging to Pump It Up. Pump It Up will communicate system standards and the names of approved vendors (PIU Vendors) through the manuals or other communications.