How will Pump It Up determine if training courses are held in person or virtually?
Pump_It_Up Franchise · 2025 FDDAnswer from 2025 FDD Document
We may require you (or your Operating Principal) to attend and satisfactorily complete various training courses that we periodically choose to provide at the times and locations that we designate. Training courses can include periodic conventions, regional meetings, and conferences that we specify, including our Annual Franchise Meeting. Any training courses may be held in person or virtually in our sole discretion. In our sole discretion, we may allow managerial personnel to attend in lieu of the Franchise Owner(s) or Operating Principal. The fee for one owner to attend the Annual Franchise Meeting will be withdrawn from your account no less than six weeks prior to the event. Payment for additional attendees will be due as invoiced. If you fail to attend any required training event, we can charge you reasonable registration or similar fees for these courses, including the fee for the Annual Franchise Meeting. You must pay all travel and living expenses you and your employees incur during all training courses and programs. We may also require you (or your Operating Principal) to utilize online training programs that we make available to you and your staff members, including through the Manuals and other online platforms.
Source: Item 11 — FRANCHISORS'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS AND TRAINING (FDD pages 30–41)
What This Means (2025 FDD)
According to Pump It Up's 2025 Franchise Disclosure Document, the determination of whether training courses are held in person or virtually is at the sole discretion of Pump It Up. This applies to various training courses, including periodic conventions, regional meetings, conferences, and the Annual Franchise Meeting. Pump It Up retains the right to decide the format of these training sessions.
Pump It Up may also require franchisees or their Operating Principal to utilize online training programs made available through manuals and other online platforms. The FDD also states that Pump It Up may provide the initial training program entirely or partly via video conference or other online or virtual means at dates and times designated by them.
This discretion allows Pump It Up to adapt its training methods based on current needs, technological advancements, and cost considerations. For a prospective franchisee, this means they should be prepared to attend training sessions either in person or online, depending on Pump It Up's decision. Franchisees are responsible for all travel and living expenses incurred during training, regardless of the format. It is important to note that Pump It Up can charge fees for required training events, including the Annual Franchise Meeting, even if a franchisee fails to attend.