For Pump It Up, what is the definition of an 'Operating Principal'?
Pump_It_Up Franchise · 2025 FDDAnswer from 2025 FDD Document
ised Business. The Operating Principal will be the person with whom we will communicate on all major policy, financial, management and operational matters, and the only person that we will recognize as having authority to communicate for and on your behalf, unless you formally notify us in writing of a different person with authority. You may not change the Operating Principal without our prior written consent.
- (2) The Operating Principal must successfully complete our initial training program and any additional training that we require. The Operating Principal (and/or Multi-Unit Manager, if applicable) must remain active in overseeing the operations of the Franchised Business, including, without limitation, regular, periodic visits to the Franchised Business and sufficient communications with us to ensure that the operations of the Franchised Business comply with the System Standards. Those System Standards are promulgated by us from time to time in the Manuals or otherwise in written or oral communications to you. The Operating Principal (and/or Multi-Unit Manager, if applicable) may not engage in any other business or activity that conflicts with your obligations to operate the Franchised Business. You have the sole responsibility for recruiting, hiring, and training employees for the Franchised Business. Before you hire any employee for the Franchised Business, you should require that employee to sign a non-disclosure and confidentiality agreement.
- (3) If the Operating Principal can no longer fulfill its obligations, you must designate another qualified person to act as Operating Principal within 30 days after the date the prior Operating Principal ceases to be qualified.
Source: Item 23 — RECEIPTS (FDD pages 60–225)
What This Means (2025 FDD)
According to Pump It Up's 2025 Franchise Disclosure Document, the Operating Principal is a key figure in managing a Pump It Up franchise. The Operating Principal must successfully complete Pump It Up's initial training program and any additional training that Pump It Up requires. This individual is expected to actively oversee the franchise's operations, including regular visits to the business and maintaining sufficient communication with Pump It Up to ensure compliance with System Standards. These standards are communicated through manuals or other written or oral means.
The Operating Principal cannot be involved in any other business activities that conflict with their obligations to the Pump It Up franchise. Should the Operating Principal become unable to fulfill their duties, the franchisee must designate a qualified replacement within 30 days. This replacement must also complete the necessary training programs within 30 days of being appointed.
Notably, Pump It Up reserves the right to require franchisees with five or more locations to utilize a Multi-Unit Manager, who may be the franchisee themselves or the Operating Principal. The Multi-Unit Manager would then be responsible for managing and supervising multiple Pump It Up franchise locations. The role of the Operating Principal is therefore crucial in ensuring the smooth and compliant operation of a Pump It Up franchise, with specific requirements for training, oversight, and adherence to System Standards.