What is the definition of 'Opening Training' for a Pump It Up franchise?
Pump_It_Up Franchise · 2025 FDDAnswer from 2025 FDD Document
- C. Opening Training. If this is your first Franchised Business, excluding any Franchise Business you acquire via transfer from a previous Pump It Up franchisee, a training representative will visit in-person and/or conduct virtual or other online training as we designate to assist with your opening of the Franchised Business (the "Opening Training"). The Initial Franchise Fee includes the costs for the Opening Training. You are not required to pay any additional costs for any of the travel or living expenses incurred by our representative while providing the Opening Training to you. However, if you reschedule the opening of the Franchised Business and/or are unable to open during the training, you must reimburse us for any travel costs we incur in changing the travel schedules of our personnel for the postponed training. If you request, and we agree to provide, additional or special guidance, assistance, or training during this opening phase, you agree to pay our then applicable charges, including fees for our personnel and their travel and living expenses. You (or your Operating Principal) must be on-site at the Franchised Business at all times during Opening Training.
Source: Item 23 — RECEIPTS (FDD pages 60–225)
What This Means (2025 FDD)
According to Pump It Up's 2025 Franchise Disclosure Document, 'Opening Training' is defined as the training a representative from Pump It Up will provide to assist with the opening of a franchisee's first Pump It Up location. This excludes any franchise acquired via transfer from a previous Pump It Up franchisee. The training may be in-person, virtual, or online, as designated by the franchisor. The cost of this training is included in the initial franchise fee.
Pump It Up does not require franchisees to pay additional costs for travel or living expenses incurred by the franchisor's representative during the opening training. However, if the franchisee reschedules the opening or is unable to open during the scheduled training, they must reimburse Pump It Up for any travel costs incurred due to changes in the travel schedules of their personnel. Should the franchisee request additional or special guidance, assistance, or training during this opening phase, and Pump It Up agrees to provide it, the franchisee will be responsible for paying the franchisor's applicable charges, including fees for personnel and their travel and living expenses.
The franchisee, or their Operating Principal, is required to be on-site at the Pump It Up location at all times during the Opening Training. This ensures that the franchisee is actively involved in the training process and can immediately implement the knowledge and skills gained. This on-site presence also allows for real-time problem-solving and adaptation of the training to the specific needs of the location. Pump It Up emphasizes the importance of this training for new franchisees to ensure a successful launch of their business.