For Pump It Up, what is the definition of a 'Multi-Unit Manager'?
Pump_It_Up Franchise · 2025 FDDAnswer from 2025 FDD Document
Multi-Unit Manager.
Upon the opening of your fifth franchised Pump It Up Business, we reserve the right to require you to utilize a "Multi-Unit Manager" (which may be you or your Operating Principal).
The Multi-Unit Manager will be responsible for the management and supervision of the Franchised Business and your other franchised Pump It Up Businesses (also see Section 14.D above).
Source: Item 23 — RECEIPTS (FDD pages 60–225)
What This Means (2025 FDD)
According to the 2025 Pump It Up Franchise Disclosure Document, a Multi-Unit Manager is defined within the context of franchisees owning multiple locations. Specifically, Pump It Up reserves the right to require a franchisee to utilize a Multi-Unit Manager upon the opening of their fifth franchised Pump It Up Business. This manager can be the franchisee themselves or their Operating Principal.
The Multi-Unit Manager's primary responsibility is the overall management and supervision of the Franchised Business, along with the franchisee's other Pump It Up franchised businesses. This implies a higher level of oversight and strategic coordination across multiple locations, ensuring consistency and adherence to Pump It Up's standards.
For a prospective franchisee, this means that as they expand and acquire more Pump It Up locations, they may be required to appoint a Multi-Unit Manager to oversee operations. This could involve additional costs if the franchisee needs to hire someone specifically for this role, or it could mean taking on the responsibilities themselves or delegating them to their Operating Principal. Understanding the implications and requirements of a Multi-Unit Manager is crucial for franchisees planning to scale their Pump It Up business.