Who conducts the initial training program for Pump It Up?
Pump_It_Up Franchise · 2025 FDDAnswer from 2025 FDD Document
Denialle Shupe conducts the initial training program along with other specific members of our corporate team. Ms. Shupe has served as our Mission Control and Training Manager since March 2021 (Ms. Shupe has over 13 years' experience with the management and operation of Pump It Up Businesses). Lauren Tebbenhoff, our President, has been with us April 2016 and provides business operations training (Ms. Tebbenhoff was also a franchise business consultant with our predecessor from October 2009 to October 2013). Bryan Andrews, our Director of Facilities Operations, has been with us since September 2016 and provides facilities operations training (Mr. Andrews also has over five years of experience as a franchise business consultant for BounceU). Matt Moder, our Director of Data Sciences and Marketing, has been with us since April 2019 and provides data and marketing training (Mr. Moder has over 12 years' experience in data sciences). Aracely Arevalo, our Senior Marketing Manager, has been with us since March 2018 and provides marketing training (Ms. Arevalo has over 5 years of marketing experience).
Source: Item 11 — FRANCHISORS'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS AND TRAINING (FDD pages 30–41)
What This Means (2025 FDD)
According to Pump It Up's 2025 Franchise Disclosure Document, the initial training program is conducted by Denielle Shupe, the Mission Control and Training Manager since March 2021, along with other members of the Pump It Up corporate team. Lauren Tebbenhoff, the President since April 2016, provides business operations training. Bryan Andrews, the Director of Facilities Operations since September 2016, provides facilities operations training. Matt Moder, the Director of Data Sciences and Marketing since April 2019, provides data and marketing training. Aracely Arevalo, the Senior Marketing Manager since March 2018, provides marketing training.
This means that new Pump It Up franchisees will receive training from experienced professionals in various key areas of the business. The training covers not only the operational aspects but also crucial areas like marketing, data science, and facilities management. This comprehensive approach ensures that franchisees are well-prepared to manage their Pump It Up business effectively.
Prospective franchisees should note that Pump It Up may charge a tuition fee for substitute or additional employees attending the initial training program, including those repeating the training. Replacement managerial personnel may also be required to complete the training program within 90 days of their designation. This highlights the importance Pump It Up places on ensuring that all key personnel are adequately trained and up to date with the latest operational standards and practices.