What is the condition for Pump It Up to impose an Application Service Provider (ASP) Fee?
Pump_It_Up Franchise · 2025 FDDAnswer from 2025 FDD Document
elephone, web-based, or other support services that we provide. The Help Desk Support Fee, if any, will be detailed in the Manuals. Currently, we do not charge a Support Fee, but reserve the right to charge up to $1,000 per month or $150 per hour, whichever is greater, for a Support Fee in the future.
- G. Application Service Provider (ASP) Fee. If we perform repair services or retain a thirdparty application service provider to provide some or all of the service and support for your benefit or for the benefit of all Pump It
Source: Item 23 — RECEIPTS (FDD pages 60–225)
What This Means (2025 FDD)
According to Pump It Up's 2025 Franchise Disclosure Document, an Application Service Provider (ASP) Fee may be charged if Pump It Up performs repair services or retains a third-party application service provider. This service would provide some or all of the service and support for the benefit of the franchisee or for the benefit of all Pump It Up franchised businesses. In this case, the franchisee will be required to pay a service or ASP hosting fee, either to Pump It Up or directly to the third-party provider.
Currently, Pump It Up does not charge an ASP Hosting Fee. However, they reserve the right to charge up to $650 per month for the ASP Hosting Fee in the future. The specifics of these ASP Fees, if any, will be detailed in the Pump It Up manuals, which franchisees are expected to follow as part of the System Standards.
This means that as a franchisee, you may incur this additional monthly cost if Pump It Up deems it necessary to outsource or provide these services directly. It is important to review the manuals for the most up-to-date information on these fees and to factor this potential expense into your financial planning. Understanding the conditions under which this fee can be imposed allows a franchisee to better prepare for potential operational costs.