Can Pump It Up charge a fee for subsequent training programs?
Pump_It_Up Franchise · 2025 FDDAnswer from 2025 FDD Document
l completion of the initial training program by you (or your Operating Principal) is a mandatory condition to allow you to open the Franchised Business to the public. If we determine that you (or your Operating Principal) failed to satisfactorily complete initial training, we have the right to terminate this Agreement.
(2) We do not charge a fee for providing the initial training program to either you, your Operating Principal, your Multi-Unit Manager (as defined in Section 14.E.), or one management-level employee who will be responsible for training your staff. If any individual who is required to receive our initial training fails to successfully complete the initial training program, then that individual may repeat the program, or you may send a different person to complete the next available program. We reserve the right to charge you a fee for providing any subsequent training program to any of these individuals or for training any of your other personnel, whether noted above or not. All persons attending initial training may be required to sign our standard Liability Waiver and Release.
B. Training by You. You must implement a training program (which includes continuing training programs) for employees of the Franchised Business, and you are responsible for the proper training of your employees consistent with the training we have provided you and that is outlined in the Manuals. You may not employ any person who fails or refuses to complete your training program or who is unqualified to perform their duties at the Business in accordance with the requirements established for the operation of a Pump It Up Business.
C. Opening Training. If this is your first Franchised Business, excluding any Franchise Business you acquire via transfer from a previous Pump It Up franchisee, a training representative will visit in-person and/or conduct virtual or other online training as we designate to assist with your opening of the Franchised Business (the "Opening Training"). The Initial Franchise Fee includes the costs for the Opening Training. You are not required to pay any additional costs for any of the travel or living expenses incurred by our representative while providing the Opening Training to you. However, if you reschedule the opening of the Franchised Business and/or are unable to open during the training, you must reimburse us for any travel costs we incur in changing the travel schedules of our personnel for the postponed training.
Source: Item 23 — RECEIPTS (FDD pages 60–225)
What This Means (2025 FDD)
According to Pump It Up's 2025 Franchise Disclosure Document, Pump It Up does not charge a fee for the initial training program for the franchisee, their Operating Principal, Multi-Unit Manager, or one management-level employee responsible for staff training. However, Pump It Up reserves the right to charge a fee for any subsequent training programs provided to these individuals or for training any other personnel.
This means that if an individual fails to complete the initial training program satisfactorily and needs to repeat it, or if the franchisee wants to send additional staff members to the training, Pump It Up may charge a fee. This fee is not specified in the FDD, so it is important for prospective franchisees to inquire about the amount and circumstances under which this fee would be charged.
Pump It Up may also require franchisees or their Operating Principals to attend additional training courses periodically and reserves the right to charge a reasonable registration or other fees for such training and materials, even if the franchisee fails to attend. Furthermore, Pump It Up may charge a fee for employees, including those repeating training, who attend the initial training program. These fees can add to the overall cost of operating a Pump It Up franchise, and franchisees should factor these potential expenses into their financial planning.