Who bears the expense if Pump It Up mandates upgrades to the Computer System?
Pump_It_Up Franchise · 2025 FDDAnswer from 2025 FDD Document
- (2) We may, in our sole discretion, mandate that you (at your sole expense): (a) add memory, accessories or peripheral equipment and/or additional, new or substitute software to the Computer System used by you; and (b) replace or upgrade elements of the Computer System with a larger system capable of assuming and discharging the computer-related tasks and functions specified by us.
You acknowledge that computer designs and functions change periodically and that we may desire to make substantial modifications to our computer specifications or require installation of entirely different systems at any time and at any frequency during the term of this Agreement.
Within 30 days after you receive notice from us, you agree to obtain and install the new or updated computer or other electronic components that we designate.
If we install th
Source: Item 23 — RECEIPTS (FDD pages 60–225)
What This Means (2025 FDD)
According to Pump It Up's 2025 Franchise Disclosure Document, the franchisee is responsible for the costs associated with maintaining and upgrading the Computer System. Pump It Up may mandate upgrades or changes to the Computer System, and the franchisee must bear the expense of these changes. This includes additions, changes, modifications, substitutions, and replacements to computer hardware, software, telephone and power lines, and other computer and electronic-related facilities as directed by Pump It Up. These changes must be made on the dates and within the times specified by Pump It Up.
Pump It Up may also require franchisees to add memory, accessories, peripheral equipment, or new software to their Computer Systems, or to replace or upgrade elements of the Computer System with a larger system. The franchisee is responsible for these expenses as well. Franchisees must obtain and install new or updated computer or other electronic components within 30 days of receiving notice from Pump It Up. If Pump It Up installs these components, the franchisee must pay the then-current installation fees and any travel, living, and other expenses incurred by Pump It Up's personnel.
This requirement means that franchisees must budget for ongoing technology expenses and be prepared to make necessary upgrades to remain compliant with Pump It Up's system standards. The franchisee is also responsible for ensuring the Computer System is properly protected, operated, maintained, and upgraded. This includes installing and maintaining protection of software and hardware, such as anti-virus, anti-malware, and spam filters/firewalls, and applying all operating system updates as they are published.