How can Precision Door Service use the Customer Information?
Precision_Door_Service Franchise · 2025 FDDAnswer from 2025 FDD Document
- D. "Customer Information" means any contact information (including name, address, phone and fax numbers, and e-mail addresses), sales and payment history, and all other information about any Customer, including any personal information that identifies, relates to, describes, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular individual or household.
Source: Item 22 — Contracts (FDD pages 91–92)
What This Means (2025 FDD)
Based on the 2025 Franchise Disclosure Document, Precision Door Service defines "Customer Information" as any contact information, sales and payment history, and all other details about a customer. This includes names, addresses, phone and fax numbers, email addresses, and any personal information that could identify or be linked to an individual or household.
Precision Door Service requires franchisees to adhere to privacy laws and may modify restrictions related to customer information from time to time. Franchisees must also notify Precision Door Service if they engage a third party to process customer information and ensure that the third party adheres to similar restrictions and confidentiality obligations. This means a franchisee must stay updated on Precision Door Service's policies regarding privacy laws and ensure any subcontractors also comply.
Upon termination of the franchise agreement, franchisees must deliver all customer lists and ongoing customer contracts to Precision Door Service and continue to comply with confidentiality provisions. This underscores that Precision Door Service retains control over customer data and relationships developed during the franchise term. Franchisees must also cease using any advertising or identifying materials generated during the franchise term, including terminating business listings and social media accounts, further emphasizing the franchisor's control over brand representation and customer interaction.