For what purpose can a Precision Door Service franchisee use Customer Information?
Precision_Door_Service Franchise · 2025 FDDAnswer from 2025 FDD Document
or customer lists you develop or use, including any such list provided by us to you; (2) who has purchased or purchases products or services from you during the term (even if you have solicited the person and/or established a relationship independent of us and without our assistance) or whom you have solicited to purchase any products or services; (3) for whom you provide products or services on
our behalf or at our direction; and (4) if any of the foregoing is an entity, all employees of such entity.
- D. "Customer Information" means any contact information (including name, address, phone and fax numbers, and e-mail addresses), sales and payment history, and all other information about any Customer, including any personal information that identifies, relates to, describes, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular individual or household.
- E. "Effective Date" means the date designated as Effective Date on the Data Sheet.
Source: Item 22 — Contracts (FDD pages 91–92)
What This Means (2025 FDD)
According to Precision Door Service's 2025 Franchise Disclosure Document, Customer Information is defined as any contact information, sales and payment history, and all other information about any Customer. This includes names, addresses, phone and fax numbers, e-mail addresses, and any personal information that identifies, relates to, describes, or could reasonably be linked, directly or indirectly, with a particular individual or household. The FDD does not explicitly state the purposes for which a Precision Door Service franchisee can use customer information.
However, the FDD does state that if a franchisee engages a third party to collect, use, sell, share, store, disclose, analyze, delete, modify, or otherwise perform any processing of Customer Information for the purpose of operating the Business, the franchisee must notify Precision Door Service of such engagement. This engagement must be governed by a written contract that includes the same restrictions as outlined in the agreement and imposes reasonable confidentiality obligations and privacy and security controls on the Subprocessor.
Because the FDD does not specify the purposes for which a franchisee can use customer information, a prospective franchisee should ask Precision Door Service for clarification on the permitted uses of Customer Information. This is important to ensure compliance with the franchise agreement and applicable privacy laws.