Is a Precision Door Service franchisee required to have a dedicated email account for the business?
Precision_Door_Service Franchise · 2025 FDDAnswer from 2025 FDD Document
We may require you, at your expense, to participate in our PRECISION GARAGE DOOR SERVICE®
website on the Internet, our intranet or extranet system or other online communications as we may from time to time prescribe. We have the right to determine the content and use of our website and intranet or extranet system and establish the rules under which franchisees may or must participate. We will post your Business contact information on our website. You may not separately register any domain name containing any of the Marks or operate a website or social media account for your Business. We reserve the right to pre-approve, establish rules, procedures and policies relating to any website and social media account that you create or use for the operation of your Business. We may immediately terminate this Agreement if you register any domain name or social media account containing any of the Marks. We retain all rights relating to our website, intranet system and social media accounts and may alter or terminate our website, extranet system or intranet system or any social media accounts. Your general conduct on our website, social media accounts, intranet or extranet system or other online communications and specifically your use of the Marks or any advertising is subject to the provisions of this Agreement. You acknowledge that certain information related to your participation in our website, social media accounts, extranet system or intranet system may be considered Confidential Information, including access codes and identification codes. Your right to participate in our website, social media accounts, and intranet or extranet system, or otherwise use the Marks or System on the Internet or other online communications, will terminate when this Agreement expires or terminates. You acknowledge and agree that you do not have any right to use the Marks or other Intellectual Property of the System on any website or any social media platform except as expressly approved by us in writing.
Unless we direct otherwise, simultaneously herewith, you agree to execute the Telephone Number and Internet Agreement (attached hereto as Schedule E), pursuant to which you assign to us ownership of all Telephone Listings and Internet Listings (each term as defined in Schedule E).
Source: Item 22 — Contracts (FDD pages 91–92)
What This Means (2025 FDD)
Based on the 2025 Franchise Disclosure Document, Precision Door Service franchisees are required to participate in online communications as prescribed by the company. Precision Door Service will post the franchisee's business contact information on its website. However, franchisees cannot register domain names containing Precision Door Service's marks or operate a separate website or social media account for their business without express permission. Precision Door Service retains all rights relating to its website, intranet system, and social media accounts and may alter or terminate them. Franchisees must adhere to the agreement's provisions regarding conduct on the website, social media accounts, intranet, or other online communications, especially concerning the use of Precision Door Service's marks or any advertising. Franchisees acknowledge that information related to their participation in the website, social media accounts, extranet system, or intranet system may be considered confidential, including access and identification codes.
Unless directed otherwise by Precision Door Service, franchisees must also execute the Telephone Number and Internet Agreement, which assigns ownership of all Telephone Listings and Internet Listings to Precision Door Service. This agreement ensures that Precision Door Service maintains control over the online presence and branding associated with the franchise.
While the FDD excerpts do not explicitly state that a franchisee MUST have a dedicated email account, the level of control Precision Door Service exerts over online communications and internet listings suggests that franchisees may be required to use specific communication channels or systems designated by the franchisor. A prospective franchisee should clarify with Precision Door Service whether a dedicated email account or specific online communication protocols are mandatory for business operations.