From whom must a Precision Door Service franchisee obtain the Technology Package?
Precision_Door_Service Franchise · 2025 FDDAnswer from 2025 FDD Document
System, and determine the additional cost for the services.
Software System
You must use, in the operation of the Business, our Software System (currently ServiceTitan business management software and our Technology Package (which currently includes Qvinci, FranConnect, one NPS site and one Office365 E1 and one Office365 Exchange email account)). You must license ServiceTitan from the third-party vendor (ServiceTitan, Inc.) and pay the associated license fees directly to the vendor (currently $200/technician). You must obtain the Technology Package from our designated supplier (currently us), sign a software license agreement for same in the form prescribed by us or such designated supplier (the current Software System User and Maintenance Agreement is attached as Exhibit K), and pay us or our designee (currently our affiliate ZorWare) initial enrollment fee (currently $1,250; see Item 5) and monthly support and maintenance fees (currently $68/month for the Technology Package; see Item 6). Additional Office365 Exchange email accounts are $4.50 per month, Office365 E1 email accounts are $10.50 per month, and Office365 E3 email accounts are $24.00 per month. For these fees, we provide maintenance on the Technology Package as provided in the Software System User and Maintenance Agreement (attached as Exhibit K); any maintenance on the ServiceTitan software is provided at ZorWare's then-current hourly rates (currentl
Source: Item 11 — Franchisor's Assistance, Advertising, Computer Systems, and Training (FDD pages 50–63)
What This Means (2025 FDD)
According to the 2025 Precision Door Service FDD, franchisees must obtain the Technology Package from the franchisor or their designated supplier. Currently, Precision Door Service designates itself as the supplier, but this may change. Franchisees are also required to sign a software license agreement. An initial enrollment fee of $1,250 is due (see Item 5), along with monthly support and maintenance fees of $68 for the Technology Package (see Item 6).
The Technology Package currently includes Qvinci, FranConnect, one NPS site, one Office365 E1, and one Office365 Exchange email account. Additional email accounts are available for extra monthly fees: $4.50 for each additional Office365 Exchange email account, $10.50 for each additional Office365 E1 email account, and $24.00 for each additional Office365 E3 email account.
Precision Door Service provides maintenance on the Technology Package as outlined in the Software System User and Maintenance Agreement (Exhibit K). Maintenance on the ServiceTitan software is billed at ZorWare's hourly rate, which is currently $125 per hour, as detailed in the Software System User and Maintenance Agreement. Franchisees are required to use Precision Door Service's Software System, which includes ServiceTitan business management software and the Technology Package.