What does the Technology Services Fee for Potbelly Sandwich Works cover?
Potbelly_Sandwich_Works Franchise · 2025 FDDAnswer from 2025 FDD Document
You agree to pay us a technology services fee (the "Technology Services Fee") to cover the costs of operating, support, maintenance and enhancements to our software and hardware systems and digital technology, including, without limitation, systems and tools used to increase efficiency of labor management and Shop operation, the Intranet, the System Website, digital technology, and the Computer System. You must pay the Technology Fee in the same manner as the Royalty. We reserve the right to change the amount of the Technology Fee described in this Section at any time upon notice to you.
Source: Item 22 — CONTRACTS (FDD page 79)
What This Means (2025 FDD)
According to Potbelly Sandwich Works' 2025 Franchise Disclosure Document, the Technology Services Fee covers the costs associated with operating, supporting, maintaining, and enhancing their software, hardware systems, and digital technology. This encompasses systems and tools aimed at improving labor management efficiency and overall shop operation.
Specifically, the Technology Services Fee contributes to the upkeep and development of the Intranet, the System Website, and the Computer System. These resources are crucial for franchisees as they provide access to important information, tools, and support necessary for running their Potbelly Sandwich Works location effectively.
Potbelly Sandwich Works requires franchisees to pay this fee in the same manner as the royalty fee. It's important to note that Potbelly Sandwich Works retains the right to modify the amount of the Technology Services Fee at any time, provided they give notice to the franchisee. This means that franchisees should be prepared for potential adjustments to this fee during the term of their franchise agreement.