Is Potbelly Sandwich Works obligated to maintain the Intranet indefinitely for franchisees?

According to Potbelly Sandwich Works's 2025 Franchise Disclosure Document, Potbelly Sandwich Works is not obligated to maintain the Intranet indefinitely. The document states that Potbelly Sandwich Works has no obligation to maintain the Intranet indefinitely and may dismantle it at any time without liability to the franchisee.

This means that while Potbelly Sandwich Works may choose to provide an Intranet for communication and updates, it reserves the right to discontinue this service at its discretion. This could impact how franchisees receive updates to the Operations Manual or communicate with other members of the Potbelly Sandwich Works system.

Prospective franchisees should consider the potential implications of the Intranet being discontinued, such as needing to adapt to new methods of communication and information dissemination from Potbelly Sandwich Works. It would be prudent to inquire about the circumstances under which Potbelly Sandwich Works might choose to dismantle the Intranet and what alternative systems would be put in place to ensure franchisees remain informed and connected.