What is the landlord's obligation regarding communication with Potbelly Sandwich Works about the lease?
Potbelly_Sandwich_Works Franchise · 2025 FDDAnswer from 2025 FDD Document
Landlord agrees to furnish Potbelly with copies of all letters and notices it sends to Franchisee pertaining to the Lease and the Premises at the same time it sends such letters and notices to Franchisee. Such letters and notices must be sent to 500 West Madison Street, Suite 1000, Chicago, Illinois 60661, Attn: General Counsel or such other address provided to Landlord in writing. Landlord shall also disclose to Potbelly, at Potbelly's request, all sales and other information furnished to the Landlord by Franchisee.
Source: Item 23 — RECEIPTS (FDD pages 79–355)
What This Means (2025 FDD)
According to Potbelly Sandwich Works's 2025 Franchise Disclosure Document, the landlord has specific obligations regarding communication. The landlord must furnish Potbelly Sandwich Works with copies of all letters and notices sent to the franchisee pertaining to the lease and the premises. These copies must be sent at the same time the originals are sent to the franchisee.
The required address for these communications is 500 West Madison Street, Suite 1000, Chicago, Illinois 60661, Attn: General Counsel, unless Potbelly Sandwich Works provides a different address in writing. Additionally, the landlord is obligated to disclose to Potbelly Sandwich Works, upon request, all sales and other information that the franchisee furnishes to the landlord.
This requirement ensures that Potbelly Sandwich Works is kept informed of any issues or important information related to the lease and the franchisee's operation. This allows Potbelly Sandwich Works to take appropriate action if necessary to protect its interests and the integrity of the Potbelly Sandwich Works brand. The lease rider also stipulates that the landlord and franchisee cannot amend or modify the lease in any way that could materially affect the provisions or requirements of the lease rider without Potbelly Sandwich Works's prior written consent.