How does a Potbelly Sandwich Works franchisee pay the Technology Services Fee?

According to Potbelly Sandwich Works's 2025 Franchise Disclosure Document, the Technology Services Fee is paid in the same manner as the Royalty fee. The Technology Services Fee covers the costs of operating, supporting, maintaining, and enhancing Potbelly Sandwich Works's software, hardware systems, and digital technology. This includes systems and tools used to increase the efficiency of labor management and Shop operation, the Intranet, the System Website, digital technology, and the Computer System.

It is important to note that Potbelly Sandwich Works retains the right to change the amount of the Technology Services Fee at any time, provided they give notice to the franchisee. This means that the franchisee should be prepared for potential adjustments to this fee during the term of the franchise agreement.

Franchisees should be aware of the implications of paying fees in the same manner as royalties, as this typically involves a consistent and ongoing payment schedule, often tied to a percentage of gross sales. Understanding the specific details of royalty payment terms is crucial for managing cash flow and financial planning. Franchisees should clarify the exact payment schedule and method with Potbelly Sandwich Works to ensure compliance and avoid late fees.