What is the definition of 'Electronic Media' as it pertains to communication from Potbelly Sandwich Works?
Potbelly_Sandwich_Works Franchise · 2025 FDDAnswer from 2025 FDD Document
We may provide recommendations to you in our operations manual ("Operations Manual"); in bulletins or other written materials; by Electronic Media and Intranet; by telephone consultation; and/or at our office or the Shop. If you request and we agree to provide, or we believe you need, additional or special guidance, assistance, or training during the Term, excluding aspects relating to labor relations and employment practices, as those are solely your responsibility as the employer, you agree to pay our then applicable charges, including our personnel's daily charges (including wages) and travel, hotel, and living expenses. "Electronic Media" means the Internet,
the World Wide Web, or any other similar proprietary or common carrier electronic delivery system, including an Intranet, and materials (such as CD ROMs and USB data storage devices) facilitating the electronic communication of information. An "Intranet" means an internal network that we design and administer for the Potbelly system through which members of the Potbelly system may, in compliance with our terms of use and other System Standards (see Subsection 9.F. below), communicate with each other and through which we may circulate updates to the substance of the Operations Manual and other Confidential Information. We have no obligation to maintain the Intranet indefinitely and may dismantle it at any time without liability to you.
Source: Item 22 — CONTRACTS (FDD page 79)
What This Means (2025 FDD)
According to Potbelly Sandwich Works' 2025 Franchise Disclosure Document, 'Electronic Media' encompasses various digital communication channels. This includes the Internet, the World Wide Web, and any similar electronic delivery systems, whether proprietary or common carrier. The definition extends to intranets and materials like CD-ROMs and USB data storage devices that facilitate electronic communication of information.
For a prospective franchisee, this means that Potbelly Sandwich Works may communicate important information, updates to the Operations Manual, and System Standards through these electronic channels. Franchisees should be prepared to regularly monitor these electronic media for updates and information critical to the operation of their Potbelly Sandwich Works location.
Potbelly Sandwich Works also uses an 'Intranet,' which is an internal network designed and administered by them for communication within the Potbelly system. Franchisees can use this Intranet to communicate with each other, subject to Potbelly Sandwich Works' terms of use and System Standards. However, Potbelly Sandwich Works retains the right to dismantle the Intranet at any time without liability, so franchisees should be aware that this communication tool may not be permanent.