What address should the landlord use when sending notices to Potbelly Sandwich Works?

According to Potbelly Sandwich Works' 2025 Franchise Disclosure Document, the landlord must furnish Potbelly with copies of all letters and notices pertaining to the lease and premises that are sent to the franchisee. These letters and notices must be sent to 500 West Madison Street, Suite 1000, Chicago, Illinois 60661, Attn: General Counsel, unless the landlord receives a different address in writing from Potbelly Sandwich Works.

This requirement ensures that Potbelly Sandwich Works is informed of any communications between the landlord and the franchisee, particularly those concerning potential defaults or lease-related issues. This allows Potbelly Sandwich Works to monitor the franchisee's compliance with the lease terms and to take necessary actions to protect its interests, such as curing defaults or assuming the lease if the franchise agreement is terminated.

This arrangement is typical in franchising, where the franchisor has a vested interest in the stability and operation of each franchise location. By receiving copies of lease-related notices, Potbelly Sandwich Works can proactively address any issues that may arise and maintain the integrity of its brand and operations. It is important for prospective franchisees to understand this arrangement and ensure that their landlords are aware of the notification requirements to Potbelly Sandwich Works.