Where does the Truck Service Department Manager of a Petro Stopping Center receive off-site training?
Petro_Stopping_Center Franchise · 2025 FDDAnswer from 2025 FDD Document
| HOURS OF | HOURS OF | ||
|---|---|---|---|
| SUBJECT | CLASSROOM TRAINING | ON-THE-JOB TRAINING | LOCATION |
| 1. FUEL DEPARTMENT MANAGER/STORE | |||
| MANAGER | |||
| Fuel Department On-Site Training; Overall | 0 | 32 | Company Location |
| department operation | |||
| Quality, Service and Cleanliness Standards (Fuel | 0 | 8 | Company Location |
| Department and Showers), coffee program | |||
| Manager Functions to include; Report analysis, | 0 | 40 | Company Location |
| Extranet Navigation, RTO, DM expectations, | |||
| ServiceNow ticket reporting, and Open Road | |||
| Distributing (ORD) Training | |||
| 2. TRUCK SERVICE DEPARTMENT | |||
| MANAGER: | |||
| Truck Service Department Off-Site Training: | 120 | 0 | Petro Training Center |
| Overall operation of the department (TIA and | Lodi, OH | ||
| Freightliner class, which are week long | |||
| classes) (not all franchises are Freightliner | |||
| Certified) | |||
| Truck Service Department On-Site Training: | 0 | 24 | Company Location |
| Overall department operation | |||
| Quality, Service and Cleanliness Standards | 0 | 6 | Your Site |
| Manager functions to include ORD Training | 0 | 40 | Your Site |
Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS, AND TRAINING (FDD pages 44–53)
What This Means (2025 FDD)
According to the 2025 Petro Stopping Center FDD, the Truck Service Department Manager receives 120 hours of off-site training at the Petro Training Center in Lodi, OH. This training covers the overall operation of the department and includes TIA and Freightliner classes, which are week-long. However, the FDD notes that not all franchises are Freightliner Certified.
In addition to off-site training, the Truck Service Department Manager also receives on-site training. This includes 24 hours at a company location covering overall department operation, 6 hours at the franchisee's site focusing on quality, service, and cleanliness standards, and 40 hours at the franchisee's site covering manager functions including ORD Training.
Prospective franchisees should confirm whether the Freightliner certification is required or optional for their location. They should also factor in the costs associated with sending their Truck Service Department Manager to the Petro Training Center in Lodi, OH, including travel, lodging, and salary during the 120 hours of training.