Who are the members of the formal training staff at Petro Stopping Center, and what are their roles?
Petro_Stopping_Center Franchise · 2025 FDDAnswer from 2025 FDD Document
Petro Franchise maintains a formal training staff that currently includes the following individuals:
Soli Woods Franchise District Manager and Trainer, who has 48 years of operational and training experience with TA Operating.
Michelle Fontenot Franchise District Manager, who has 20 years of operational experience with TA Operating.
Daniel Mustafa, Ben Sando, David Grubb, and Mike Solvey are all ASE Certified Instructors and Master Technicians with over 40 years of experience with TA Operating.
Training is conducted monthly or quarterly, depending on franchisee demand, and the dates of this training are published and made available to you as Petro Franchise schedules training.
Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS, AND TRAINING (FDD pages 44–53)
What This Means (2025 FDD)
According to Petro Stopping Center's 2025 Franchise Disclosure Document, the formal training staff includes several individuals with specific roles. Soli Woods is a Franchise District Manager and Trainer with 48 years of operational and training experience at TA Operating. Michelle Fontenot is a Franchise District Manager with 20 years of operational experience at TA Operating. Daniel Mustafa, Ben Sando, David Grubb, and Mike Solvey are ASE Certified Instructors and Master Technicians, collectively bringing over 40 years of experience with TA Operating.
Training is conducted monthly or quarterly, depending on franchisee demand, and the dates are published for franchisees. This training is crucial for franchisees and their staff to understand and implement the Petro System and Petro System Standards effectively.
The training program covers various aspects of operating a Petro Stopping Center, including fuel department management, truck service department management, retail store management, administrative tasks, and customer service. The training includes both classroom instruction and on-the-job training, with the location varying depending on the subject matter. For instance, truck service department off-site training takes place at the Petro Training Center in Lodi, OH, while on-site training occurs at the franchisee's location.