factual

What specific hardware devices must a Pearce Bespoke franchisee purchase and maintain?

Pearce_Bespoke Franchise · 2025 FDD

Answer from 2025 FDD Document

You must purchase and maintain at least (a) one iPad, (b) one cell phone, and (c) one all-in-one printer. We use cloud-based software for the POS System, email marketing, and all customer management functions. These systems may generate data for your Franchise such as sales data, customer information, employee and labor information, inventory, and financial reports. Your computer system must be PCI and PII compliant and any data or information you obtain must be secure.

Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS AND TRAINING (FDD pages 21–27)

What This Means (2025 FDD)

According to Pearce Bespoke's 2025 Franchise Disclosure Document, franchisees must purchase and maintain specific hardware devices for their operations. Specifically, each franchisee is required to have at least one iPad, one cell phone, and one all-in-one printer. These devices are essential because Pearce Bespoke uses cloud-based software for the POS system, email marketing, and all customer management functions.

The cloud-based systems that Pearce Bespoke utilizes may generate various types of data for the franchise, including sales data, customer information, employee and labor information, inventory details, and financial reports. It is crucial that the computer system used by the franchisee is compliant with PCI (Payment Card Industry) and PII (Personally Identifiable Information) standards to ensure that all data and information obtained is secure and protected.

In addition to the specified hardware, franchisees must also purchase such computer hardware as may be necessary for the efficient operation of the software. Pearce Bespoke retains the right to mandate updates or upgrades to these computer hardware components as deemed necessary. This ensures that all franchisees operate with technology that meets the brand's standards and specifications, which may evolve over time. Franchisees are solely responsible for the acquisition, operation, maintenance, and upgrading of the computer hardware and software, and bear all consequences if these are not properly managed.

Disclaimer: This information is extracted from the 2025 Franchise Disclosure Document and is provided for research purposes only. It does not constitute legal or financial advice. Consult with a franchise attorney before making any investment decisions.