How does Pearce Bespoke provide updates to the Business System during the operation of the Franchise?
Pearce_Bespoke Franchise · 2025 FDDAnswer from 2025 FDD Document
Ongoing Assistance. During the operation of your Franchise, Pearce Bespoke will:
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- Provide consultation as needed to conduct periodic evaluations of your Franchise and provide to you feedback to assist you in the operation of your Franchise (Franchise Agreement – Section 7(H)).
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- Periodically make available all changes to the Business System via the Manuals electronically (Franchise Agreement – Section 7(H)).
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- Periodically furnish you with updated and revised material for the Manuals electronically (Franchise Agreement – Section 7(H)).
Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS AND TRAINING (FDD pages 21–27)
What This Means (2025 FDD)
According to Pearce Bespoke's 2025 Franchise Disclosure Document, updates to the Business System are provided to franchisees primarily through electronic manuals. Pearce Bespoke will periodically make available all changes to the Business System via the Manuals electronically and furnish updated and revised material for the Manuals electronically.
In addition to manual updates, Pearce Bespoke may require franchisees to update their POS system, software, or computer hardware every five years, or as needed, depending on changes in technology, the Business System, and Pearce Bespoke's current standards and specifications as defined in the Manuals. While Pearce Bespoke may require these updates, there are no contractual limitations on the frequency or cost of this obligation.
Pearce Bespoke also uses a Point-of-Sale (POS) system that is periodically modified in response to business operations, marketing conditions, and changes in technology. Franchisees are required to use the designated software and hardware and must grant Pearce Bespoke electronic access to their company computer and hosted data. This access allows Pearce Bespoke to monitor and potentially influence the franchisee's operations based on real-time data and system updates.