factual

How often may a Pearce Bespoke franchisee be required to update its POS system?

Pearce_Bespoke Franchise · 2025 FDD

Answer from 2025 FDD Document

Franchisee will utilize the point-of-sale system designated by the Franchisor (the "POS System") which Franchisor has selected for the Business System, including all future updates, supplements, and modifications. Franchisee may be required to enter into a separate computer software license agreement specified by a third-party supplier of the POS System. Franchisor may access information and data produced by Franchisee's POS System. As further described in Section 5(C), Franchisor has the right to use the information obtained from Franchisee's POS System to determine the weekly amounts owed for Royalty Fees. The computer hardware component of the POS System must conform with specifications Franchisor develops and must be configured as a package unit as Franchisor designates. The POS System may include one (1) iPad, one (1) desktop/laptop computer, and one (1) all-in-one printer. Franchisee will be required to utilize and, at Franchisor's discretion, pay for all future updates, supplements, and modifications to the POS System. Franchisee may be required to update its POS System every five (5) years or less, depending on updates in technology and Franchisor's current standards. Franchisor reserves the right to charge a POS Maintenance Fee. Franchisor will provide a minimum of thirty (30) days' written notice prior to implementation of such fee. It is Franchisee's responsibility to make sure that Franchisee is in compliance with all laws that are applicable to the POS System or other technology custom in the operation of Franchisee's Business, including all data protection or security laws as well as PCI compliance.

Source: Item 22 — CONTRACTS (FDD page 39)

What This Means (2025 FDD)

According to Pearce Bespoke's 2025 Franchise Disclosure Document, franchisees are required to utilize a point-of-sale (POS) system designated by Pearce Bespoke, including all future updates, supplements, and modifications. Pearce Bespoke may access information and data produced by the franchisee's POS system.

The franchisee may be required to enter into a separate computer software license agreement specified by a third-party supplier of the POS System. The computer hardware component of the POS System must conform with specifications Pearce Bespoke develops and must be configured as a package unit as Pearce Bespoke designates. The POS system may include one iPad, one desktop/laptop computer, and one all-in-one printer.

Pearce Bespoke franchisees may be required to update their POS system every five years or less, depending on updates in technology and Pearce Bespoke's current standards. Franchisees may also be required to pay for all future updates, supplements, and modifications to the POS System, at Pearce Bespoke's discretion. Pearce Bespoke reserves the right to charge a POS Maintenance Fee, providing a minimum of thirty days' written notice prior to implementation of such fee. It is the franchisee's responsibility to ensure compliance with all laws applicable to the POS System, including data protection, security laws, and PCI compliance.

Disclaimer: This information is extracted from the 2025 Franchise Disclosure Document and is provided for research purposes only. It does not constitute legal or financial advice. Consult with a franchise attorney before making any investment decisions.