factual

Can a Pearce Bespoke franchisee purchase the POS system from a third-party supplier?

Pearce_Bespoke Franchise · 2025 FDD

Answer from 2025 FDD Document

You must install a computerized POS System ("POS System") purchased through Pearce Bespoke or a third-party Approved Supplier that we approve.

Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS AND TRAINING (FDD pages 21–27)

What This Means (2025 FDD)

According to the 2025 Pearce Bespoke Franchise Disclosure Document, franchisees can purchase the POS system through Pearce Bespoke or from a third-party supplier, provided that the supplier is approved by Pearce Bespoke. The FDD states, "You must install a computerized POS System ("POS System") purchased through Pearce Bespoke or a third-party Approved Supplier that we approve." This means franchisees are not obligated to purchase the POS system directly from Pearce Bespoke, offering some flexibility in sourcing. However, the ultimate decision on whether a third-party supplier is acceptable rests with Pearce Bespoke.

Pearce Bespoke estimates the cost of obtaining the POS system, software, and computer hardware to be approximately $4,200, including $1,315 for the POS system, if the franchisee does not currently own the required computer hardware. Franchisees should factor in these costs when evaluating potential third-party suppliers. Additionally, there is an ongoing fee associated with the use of the POS System, which is deducted monthly from the franchisee's weekly payments.

Pearce Bespoke also reserves the right to charge a Technology Fee for technology-related services, potentially amounting to roughly $1,200 per year, per Franchise, with a possible annual increase of up to 10%. This fee covers services related to the POS System, CRM platform, software, and training platforms. Franchisees are also required to maintain franchised email accounts and provide Pearce Bespoke with electronic access to information on their company computer, with no contractual limitations on Pearce Bespoke's right to access this information. These factors should be considered when evaluating the overall cost and operational requirements associated with the POS system.

Pearce Bespoke may require franchisees to upgrade or update their POS System, software, computer hardware, and other office equipment, with no contractual limitation on the frequency or cost of this obligation. Technology changes constantly, and Pearce Bespoke may require updates to the POS System, software, or computer hardware every five years or as needed. Franchisees must also purchase and maintain specific equipment, including an iPad, cell phone, and all-in-one printer, and ensure their computer system is PCI and PII compliant to secure data. Therefore, while third-party sourcing is permitted, franchisees must ensure compliance with Pearce Bespoke's standards and potential future requirements.

Disclaimer: This information is extracted from the 2025 Franchise Disclosure Document and is provided for research purposes only. It does not constitute legal or financial advice. Consult with a franchise attorney before making any investment decisions.