What data might the systems used by Pearce Bespoke generate for a franchisee?
Pearce_Bespoke Franchise · 2025 FDDAnswer from 2025 FDD Document
eratives will operate.
Computer System Point-of-Sale System
You must install a computerized POS System ("POS System") purchased through Pearce Bespoke or a third-party Approved Supplier that we approve. There is an ongoing fee associated with the use of our POS System, once per month we will withhold the amount due to operate the POS System from one of your weekly payments. This POS system is periodically modified in response to business operations, marketing conditions, and changes in technology. POS System collects and holds various types of data essential for retail and business operations. As of the date we issued this Disclosure Document, the POS System includes the following minimum components:
Computer Software and Hardware
Pearce Bespoke You must purchase and use all computer software programs ("Software"), which we have developed or
2025 FDD 23
may develop and/or designate for use for the Business System through Approved Suppliers and you must also purchase such computer hardware as may be necessary for the efficient operation of the Software.
Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS AND TRAINING (FDD pages 21–27)
What This Means (2025 FDD)
According to the 2025 FDD, Pearce Bespoke franchisees are required to install a computerized Point-of-Sale (POS) system, either purchased through Pearce Bespoke or an approved third-party supplier. This POS system collects and stores various types of data essential for retail and business operations. The FDD does not specify the exact types of data collected.
Pearce Bespoke also requires franchisees to purchase and use specific computer software programs developed or designated by them for the Business System. Franchisees are responsible for the acquisition, operation, maintenance, and upgrading of both the computer hardware and software. Pearce Bespoke has independent access to certain operational and financial information and data produced by the franchisee's POS system and software, and there are no contractual limitations on Pearce Bespoke's right to access this information.
While the FDD mentions that the POS system collects data essential for retail and business operations, it does not provide a comprehensive list of the specific data points. A prospective franchisee should ask Pearce Bespoke for a detailed explanation of the types of data collected by the POS system and software, how this data is used by both the franchisee and Pearce Bespoke, and what reports or analytics are available to the franchisee based on this data.