Does Pearce Bespoke charge an ongoing fee for the use of their POS System?
Pearce_Bespoke Franchise · 2025 FDDAnswer from 2025 FDD Document
eratives will operate.
Computer System Point-of-Sale System
You must install a computerized POS System ("POS System") purchased through Pearce Bespoke or a third-party Approved Supplier that we approve. There is an ongoing fee associated with the use of our POS System, once per month we will withhold the amount due to operate the POS System from one of your weekly payments. This POS system is periodically modified in response to business operations, marketing conditions, and changes in technology. POS System collects and holds various types of data essential for retail and business operations. As of the date we issued this Disclosure Document, the POS System includes the following minimum components:
Computer Software and Hardware
Pearce Bespoke You must purchase and use all computer software programs ("Software"), which we have developed or
2025 FDD 23
may develop and/or designate for use for the Business System through Approved Suppliers and you must also purchase such computer hardware as may be necessary for the efficient operation of the Software. We have the right to require you to update or upgrade computer hardware components and/or Software as we deem necessary from time to time. In addition, we have the right to require you to enter into a separate maintenance agreement for such computer hardware and/or Software. Although you must buy, use, and maintain computer hardware and Software meeting our standards and specifications, you will have the sole and complete responsibility for: (i) the acquisition, operation, maintenance, and upgrading of the computer hardware and Software; and (ii) all consequences that may arise if the computer hardware and Software is not properly operated, maintained, or upgraded.
You must purchase and maintain at least (a) one iPad, (b) one cell phone, and (c) one all-in-one printer. We use cloud-based software for the POS System, email marketing, and all customer management functions.
Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS AND TRAINING (FDD pages 21–27)
What This Means (2025 FDD)
According to Pearce Bespoke's 2025 Franchise Disclosure Document, there is an ongoing fee associated with the use of their POS system. Pearce Bespoke will deduct the amount due to operate the POS System from one of the franchisee's weekly payments each month.
Pearce Bespoke also reserves the right to charge a periodic Technology Fee for technology-related services, including those related to the POS System. The document estimates this Technology Fee to be roughly $1,200 per year, per franchise, and it may increase up to 10% annually.
It is important to note that Pearce Bespoke has independent access to operational and financial information and data produced by the POS System and Software, and there are no contractual limitations on their right to access this information. Pearce Bespoke may also require franchisees to upgrade or update their POS System, Software, or computer hardware every five years or as needed, depending on changes in technology and the Business System.