Is the E-Commerce Program considered Confidential Information for a Nothing Bundt Cakes franchise?
Nothing_Bundt_Cakes Franchise · 2025 FDDAnswer from 2025 FDD Document
During the term of this Personal Guaranty, you will receive information which Franchisor considers a trade secret and confidential information ("Confidential Information"). You will not, during the term of this Agreement or thereafter, communicate, divulge, or use for the benefit of any other person, partnership, association, corporation, or limited liability company any Confidential Information including, without limitation, Franchisor's Proprietary Recipes and other standards for preparing and packaging goods and services offered by the bakery, Franchisor's trade secrets, advertising strategies, price marketing mixes related to food and beverage items offered by Bakeries, supplier networks and pricing arrangements with suppliers, the E-Commerce Program, National Account networks, the Operations Manual and training procedures and materials, sales promotion aids, business forms, merchandising procedures, accounting procedures, marketing reports, inventory systems, copyrighted materials, and other methods, techniques and know-how concerning the operation of the Bakery which may be communicated to you or of which you may be apprised by virtue of your operation of the Bakery or in connection with your relationship with Franchisee and your role as a guarantor of the Franchise Agreement. You also acknowledge and agree that certain information, including (i) current Guest and prospective Guest names and addresses, (ii) information about credit extensions to Guests, (iii) Guest purchasing histories, (iv) rates charged to Guests (subsections (i)-(iv) collectively "Guest Lists"), and (v) sources of suppliers, also constitute Franchisor's trade secrets and Confidential Information.
Source: Item 23 — RECEIPTS (FDD pages 93–309)
What This Means (2025 FDD)
According to the 2025 Nothing Bundt Cakes Franchise Disclosure Document, the E-Commerce Program is considered confidential information. Franchisees will receive information that the franchisor considers trade secrets and confidential information. This extends not only to the term of the agreement but also afterward.
Confidential Information includes, but isn't limited to, the E-Commerce Program, the franchisor's proprietary recipes, standards for preparing and packaging goods, trade secrets, advertising strategies, price marketing mixes, supplier networks, pricing arrangements, National Account networks, the Operations Manual, training procedures, sales promotion aids, business forms, merchandising procedures, accounting procedures, marketing reports, inventory systems, and copyrighted materials. It also encompasses methods, techniques, and know-how related to the bakery's operation.
Additionally, specific guest-related data, such as guest names and addresses, credit extension information, purchasing histories, rates charged, and Customer Relations Management (CRM) reports, are also classified as trade secrets and Confidential Information. Franchisees are only allowed to share Confidential Information with employees who need access to it for bakery operations. All data designated as confidential by Nothing Bundt Cakes is considered Confidential Information under the franchise agreement.