Can Noodles & Company withhold certification of a franchisee's training programs?
Noodles_Company Franchise · 2025 FDDAnswer from 2025 FDD Document
- 4.03 Your Certified Training Programs. We may, from time to time, require you to implement, at your expense, programs for the training of all or some of your Personnel. Prior to training any of your Personnel, your training programs must be certified by us. We may require you to have a certified training Restaurant approved by us upon the opening of your third Restaurant. You will be required to obtain re-certification of your training programs from time to time, and we may withhold certification if we determine, in our sole discretion, that your training programs do not meet our high standards. You will be charged the fees for such certification in accordance with the fee schedule in our then current Operations Manual.
Source: Item 23 — RECEIPT (FDD pages 99–350)
What This Means (2025 FDD)
According to the 2025 Noodles & Company Franchise Disclosure Document, Noodles & Company may require franchisees to implement training programs for their personnel at the franchisee's expense. Before any training of personnel, these training programs must be certified by Noodles & Company.
Noodles & Company may require a franchisee to have a certified training restaurant approved by them upon the opening of the franchisee's third restaurant. Franchisees will be required to obtain re-certification of their training programs periodically.
Noodles & Company retains the right to withhold certification if they determine, in their sole discretion, that a franchisee's training programs do not meet their standards. The franchisee will be charged fees for such certification, according to the fee schedule in Noodles & Company's current Operations Manual. This means that franchisees must ensure their training programs consistently meet Noodles & Company's standards to avoid potential certification issues and associated costs.