Under what circumstances might Noodles & Company require additional training for franchisees and their personnel?
Noodles_Company Franchise · 2025 FDDAnswer from 2025 FDD Document
We may require you and your Operating Partner and Restaurant management personnel to attend and successfully complete periodic or additional training programs. We may require you and your general managers to attend additional training, or other informational programs from time to time as we deem necessary for re-training, new product roll-outs, new equipment usage, etc. Additional training shall be provided upon your request or based on our determination that such training is necessary or desirable, at the cost set forth in our then current Operations Manual. You will be responsible for all compensation and expenses (including travel, meals and lodging and fully-burdened salaries and expenses for days or hours of such training) incurred by you and your Personnel in attending any training programs. You must immediately replace any individual who fails to successfully complete any training program. Our training programs are more fully described in the Noodles & Company Operations Manual. The scheduling, content and duration of our training programs are at our discretion and we reserve the right to modify such training, including the materials, equipment and support used.
Source: Item 22 — CONTRACTS (FDD pages 98–99)
What This Means (2025 FDD)
According to the 2025 Noodles & Company Franchise Disclosure Document, Noodles & Company may require franchisees, their Operating Partners, and restaurant management personnel to attend and successfully complete periodic or additional training programs. These additional training programs may be required for retraining purposes, new product roll-outs, or new equipment usage. Noodles & Company determines when such training is necessary or desirable.
Additional training may be provided at the franchisee's request or based on Noodles & Company's determination that such training is necessary or desirable. The cost for additional training will be set forth in the then-current Operations Manual. The franchisee is responsible for all compensation and expenses, including travel, meals, lodging, and fully burdened salaries and expenses, incurred by the franchisee and their personnel while attending any training programs.
It is important to note that any individual who fails to successfully complete any required training program must be immediately replaced. The scheduling, content, and duration of training programs are at Noodles & Company's discretion, and they reserve the right to modify the training, including the materials, equipment, and support used. Franchisees should factor in potential additional training costs and personnel replacement requirements when evaluating the Noodles & Company franchise opportunity.