Under what circumstances will Noodles & Company provide subsequent or additional training, and who bears the cost?
Noodles_Company Franchise · 2025 FDDAnswer from 2025 FDD Document
We may require you and your general managers to attend additional training, or other informational programs from time to time as we deem necessary for re-training, new product roll-outs, new equipment usage, etc. Except in the case where you are an Affiliate of an existing area operator of Noodles & Company restaurants who has opened Noodles & Company restaurants prior to your opening Noodles & Company restaurants, we will not charge any fees for attendance at any such training programs for your initial Area Operator
training, Operating Partner training and the first two (2) general managers' training for the first two Restaurants you open (for an aggregate total of four (4) general managers being trained). Subsequent or additional training shall be provided upon your request or based on our determination that such training is necessary or desirable, at the cost set forth in our then current Operations Manual. You will be responsible for all compensation and expenses (including travel, meals and lodging and fully-burdened salaries and expenses for days or hours of such training) incurred by you and your Personnel in attending any training programs. You must immediately replace any individual who fails to successfully complete any training program. Our training programs are more fully described in the Noodles & Company Operations Manual. The scheduling, content and duration of our training programs are at our discretion and we reserve the right to modify such training, including the materials, equipment and support used.
Source: Item 23 — RECEIPT (FDD pages 99–350)
What This Means (2025 FDD)
According to Noodles & Company's 2025 Franchise Disclosure Document, subsequent or additional training is provided upon a franchisee's request or if Noodles & Company determines the training is necessary or desirable. This could be for reasons such as re-training, new product roll-outs, or new equipment usage. The cost for this subsequent or additional training is set forth in the then-current Operations Manual.
The franchisee is responsible for all compensation and expenses incurred by them and their personnel while attending any training programs. These expenses include travel, meals, lodging, and fully-burdened salaries and expenses for the days or hours of training.
Noodles & Company outlines that the scheduling, content, and duration of their training programs are at their discretion, and they reserve the right to modify the training, including the materials, equipment, and support used. Franchisees should consult the Operations Manual for more details on training programs and associated costs.