Who must successfully complete the appropriate certified training program before assuming their position at a Noodles & Company restaurant?
Noodles_Company Franchise · 2025 FDDAnswer from 2025 FDD Document
s. Breach of this Section 3.07 is a material breach of this Agreement.
4. TRAINING AND GUIDANCE.
4.01 Our Training Programs. If you (or your Operating Partner) or any of your general managers have not completed the appropriate certified training programs as set forth in our then current Operations Manual, then prior to opening your Noodles & Company Restaurant, you and your Operating Partner and all such general managers must attend and successfully complete the appropriate Owner, Operating Partner and general manager certified training programs, as applicable, conducted at such time(s) and place(s) as we designate, including in our Company-owned Restaurants if we so elect. Thereafter, any person who replaces your Operating Partner or any general managers must successfully complete the appropriate certified training program before assuming the particular position. In lieu of attending the current training program, a general manager may be "certified" by Franchise Operations. We may require you and your Operating Partner and Restaurant management personnel to attend and successfully complete periodic or additional training programs. We may require you and your general managers to attend additional training, or other informational programs from time to time as we deem necessary for re-training, new product roll-outs, new equipment usage, etc.
Source: Item 23 — RECEIPT (FDD pages 99–350)
What This Means (2025 FDD)
According to Noodles & Company's 2025 Franchise Disclosure Document, any person who replaces an Operating Partner or general manager must successfully complete the appropriate certified training program before assuming their position. Additionally, all personnel subsequently hired must complete the appropriate training program approved by Noodles & Company before assuming their position.
Prior to opening a Noodles & Company restaurant, the franchisee (or their Operating Partner), general managers, and any other personnel with responsibilities for operating the restaurant must complete the appropriate training program to Noodles & Company's satisfaction. This ensures that all key individuals involved in the restaurant's operation are adequately prepared and meet the brand's standards before commencing business.
The training requirements extend beyond the initial setup. If an Operating Partner's relationship terminates, their successor must also meet Noodles & Company's approval and successfully complete the training program at the franchisee's expense. This highlights the ongoing commitment to maintaining qualified management and operational standards within each Noodles & Company franchise.
Noodles & Company also requires that each restaurant has at least one member of management who has successfully completed the Noodles & Company certified management training program or is certified by Franchise Operations. This ensures that there is always a qualified manager present at each location. The general manager must dedicate 100% of their working time to the management of the Noodles & Company Restaurant.