For a Noodles & Company restaurant, who is responsible for the expense of purchasing or leasing the required computer hardware and software?
Noodles_Company Franchise · 2025 FDDAnswer from 2025 FDD Document
11.02 Technology Requirements for Reporting Data. You must record all sales on computer-based cash registers which are fully compatible with our computer system and which include an information interface capability to communicate electronically with our computer system to provide us with continuous transaction level point of sale data. You agree to purchase or lease, at your expense, such computer hardware and software, required dedicated telephone and power lines, DSL or better transmission lines, modems, printers, and other computer related accessories and peripheral equipment as we may specify, for the purpose of, among other functions, recording financial and customer data and communicating with us. We may require you to use proprietary software and any other computer systems, which we may prescribe from time to time, and you agree to execute such agreements as we may require in connection therewith. We may prescribe a specific point of sale or other computer hardware and software, which you agree to purchase.
You must provide such assistance as may be required to connect your computer system with our computer system and point of sale system. We shall have the right to retrieve transaction level data through point of sale electronic reporting as well as time of order to time of delivery data and such other information from your computer system as we deem necessary or desirable, and you agree to fully cooperate with such efforts. You will be required to provide us with all of the data Company-owned Restaurants provide to us in a format readily usable by us. In view of the contemplated interconnection of computer systems and the necessity that such systems be compatible with each other, you agree that you will comply strictly with our standards and specifications for all items associated with your computer systems.
To ensure full operational efficiency and optimum communication capability among computer systems installed by Noodles & Company Restaurants, you agree, at your expense, to keep your computer systems in good maintenance and repair, and to promptly install such additions, changes, modifications, substitutions or replacements to hardware, software, telephone and power lines, and other computer-related facilities, as
we direct. In the event we approve your use of a website, you agree to ensure that the website is compatible with our website(s) and capable of any linkages we may require.
You agree to purchase from us such IT training and support services as we may require from time to time, pursuant to our IT Support Services Agreement as in effect from time to time.
Source: Item 23 — RECEIPT (FDD pages 99–350)
What This Means (2025 FDD)
According to Noodles & Company's 2025 Franchise Disclosure Document, the franchisee is responsible for the expense of purchasing or leasing the required computer hardware and software. The franchisee must record all sales on computer-based cash registers that are fully compatible with Noodles & Company's computer system.
This includes purchasing or leasing the computer hardware and software, required dedicated telephone and power lines, DSL or better transmission lines, modems, printers, and other computer-related accessories and peripheral equipment as specified by Noodles & Company. The purpose of this equipment is to record financial and customer data and to facilitate communication with Noodles & Company.
Noodles & Company may also require the franchisee to use proprietary software and other computer systems, and the franchisee must execute any agreements related to these systems. The franchisee is also responsible for providing assistance to connect their computer system with Noodles & Company's system. Additionally, the franchisee must maintain and repair their computer systems and promptly install any additions, changes, modifications, substitutions, or replacements as directed by Noodles & Company, all at the franchisee's expense. The franchisee also agrees to purchase IT training and support services from Noodles & Company as required.