According to the 2025 Noodles & Company Franchise Disclosure Document, the franchisee is responsible for the procurement and cost of iPads. The Franchise Restaurant Technology Support (RTS) Plan outlines the technology support provided by Noodles & Company for a fee of $1,000 per restaurant per month. This plan includes Restaurant iPad Management, indicating that while Noodles & Company provides management services for the iPads, the initial responsibility of procuring and paying for them falls on the franchisee.

The RTS plan covers support for various technologies, including internet/phones, Aloha POS system, OLO and Noodles Rewards, data security and PCI compliance, Arista wireless for guest WiFi, Restaurant Microsoft365 Email Account, and Restaurant iPad Management. The monthly fee ensures that franchisees receive assistance with troubleshooting, replacements, menu changes, security software, and other related services for these technologies.

While Noodles & Company offers support and management for the iPads as part of the RTS plan, franchisees should budget for the initial purchase and potential replacement costs of the iPad hardware. This is a crucial consideration for prospective franchisees as it represents an upfront investment in technology necessary for restaurant operations. Understanding the full scope of the RTS plan and its associated costs is essential for franchisees to effectively manage their technology infrastructure and budget accordingly.