What recourse does Noodles & Company have if a franchisee makes unapproved replacements, relocations, or alterations to the Noodles & Company restaurant?
Noodles_Company Franchise · 2025 FDDAnswer from 2025 FDD Document
(f) You may not make any alterations to your Noodles & Company Restaurant that would be different than the original accepted plans, nor replace any fixtures, furnishings, equipment or signs (fixtures, furnishings and equipment are referred to as "FFE"), with FFE that are not in accordance with our FFE standards and specifications (as specified in the Design Book) or that are not consistent with or that have caused variation in the accepted plans or the approved FFE, without our prior written approval. We have the right, at your expense, to rectify any replacements, relocations or alterations not previously approved by us in writing.
Source: Item 23 — RECEIPT (FDD pages 99–350)
What This Means (2025 FDD)
According to Noodles & Company's 2025 Franchise Disclosure Document, franchisees must obtain prior written approval from Noodles & Company before making any alterations to their restaurant that deviate from the original accepted plans. This requirement extends to replacing fixtures, furnishings, equipment, or signs (collectively referred to as "FFE") with items that do not meet Noodles & Company's standards and specifications as outlined in the Design Book, or that cause variations in the accepted plans or approved FFE.
If a franchisee proceeds with replacements, relocations, or alterations without obtaining prior written approval from Noodles & Company, Noodles & Company has the right to rectify these unapproved changes. Importantly, the FDD states that the franchisee will bear the expense of rectifying any such unapproved modifications. This means that Noodles & Company can take corrective actions to bring the restaurant back into compliance with its standards, and the franchisee will be responsible for covering the associated costs.
This provision underscores the importance of adhering to Noodles & Company's brand standards and obtaining necessary approvals before making any changes to the restaurant's physical appearance or layout. For a prospective franchisee, this highlights the need for careful planning and communication with Noodles & Company regarding any desired modifications to the restaurant. Failing to do so could result in unexpected expenses and potential conflicts with the franchisor.