For Noodles & Company, what personnel hired after the initial opening must complete a training program?
Noodles_Company Franchise · 2025 FDDAnswer from 2025 FDD Document
Thereafter, any person who replaces your Operating Partner or any general managers must successfully complete the appropriate certified training program before assuming the particular position.
All general managers must complete, to our satisfaction, Noodles & Company's then-current Certified Training Program.
Thereafter, subsequently hired personnel must complete the appropriate training program that is approved by or provided by Noodles & Company personnel to our satisfaction before assuming their position in accordance with our then-current Operations Manual.
Source: Item 23 — RECEIPT (FDD pages 99–350)
What This Means (2025 FDD)
According to the 2025 Noodles & Company Franchise Disclosure Document, personnel hired after the initial restaurant opening must complete the appropriate training program. Specifically, any person who replaces the Operating Partner or any general managers must successfully complete the certified training program before assuming their position. Additionally, all general managers must complete Noodles & Company's then-current Certified Training Program to the company's satisfaction.
This requirement ensures that all staff members in key positions are adequately trained in Noodles & Company's operating procedures and standards. The training must be approved or provided by Noodles & Company personnel. This helps maintain consistency and quality across all franchise locations.
The franchisee is responsible for the costs associated with training these replacement personnel. This includes compensation, travel, meals, lodging, and fully burdened salaries and expenses for the duration of the training. The FDD also states that the franchisee must immediately replace any individual who fails to successfully complete the training program.
Noodles & Company retains the right to modify the training programs, including the materials, equipment, and support used. This allows them to adapt the training to reflect changes in the system, such as new products, equipment, or operational procedures. Franchisees should stay informed about any updates to the training program to ensure their personnel are properly trained.