What is the payment structure for accessing 'The Binder' app platform for Noodles & Company?
Noodles_Company Franchise · 2025 FDDAnswer from 2025 FDD Document
We will allow you access to our internal site which is an app platform powered by PlayerLync. This site is internally referred to as "The Binder" and is operated on an iPad. You will provide the hardware (iPad) based on the requirements of the platform. The system cost is per device per month. "The Binder" will provide you access to our electronic Operations Manual and other helpful information. You may print one copy of the Noodles & Company Operations Manual (147 pages) from "The Binder", which is allowed as a loan to you. (The Operations Manual Table of Contents is attached as Exhibit D.) The Operations Manual currently consists of a series of documents and writings regarding training, management, quality assurance, health and safety, safety and security, customer service, Approved Suppliers and other requirements for the establishment and operation of a Noodles & Company restaurant. (Franchise Agreement, Sections 4.03 and 12). You are solely responsible for any access license fees associated with use of the portal and for obtaining all necessary hardware and software for this access; and
Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS AND TRAINING (FDD pages 36–48)
What This Means (2025 FDD)
According to Noodles & Company's 2025 Franchise Disclosure Document, franchisees gain access to an internal app platform called "The Binder," which is powered by PlayerLync and operated on an iPad. This platform provides access to the electronic Operations Manual and other helpful information. Franchisees are responsible for providing the iPad hardware based on the platform's requirements.
The payment structure for accessing "The Binder" involves a system cost that is charged on a per-device, per-month basis. In addition to the monthly access fees, franchisees are solely responsible for any access license fees associated with using the portal. They must also obtain all necessary hardware and software required for access, including the iPad.
This arrangement means that franchisees will incur ongoing monthly costs for each device accessing "The Binder," along with the initial investment in the iPad hardware and any required software. It is important for prospective franchisees to factor these technology costs into their overall budget when considering a Noodles & Company franchise. Understanding the specific monthly fees and hardware requirements is crucial for accurate financial planning.