factual

Before opening a Noodles & Company restaurant, who is required to successfully complete the appropriate training program?

Noodles_Company Franchise · 2025 FDD

Answer from 2025 FDD Document

including legal and real estate professionals, before making site selection decisions.

Training.

Before opening your Noodles & Company restaurant, you and your Operating Partner (described in Item 15), and management personnel for your Noodles & Company restaurant who have not previously graduated from our certified training programs or approved training programs (as applicable depending on position) must successfully complete the appropriate training program as described in the Franchise Agreement, Section 4. Your personnel must also be trained using our approved training programs and materials, as outlined in the Operations Manual. All training must be completed to Noodles & Company's satisfaction. Failure to timely complete training to Noodles & Company's satisfaction could result in the termination of your Area Development Agreement or Franchise Agreement(s), or both.

You and your Operating Partner must complete all Noodles & Company training, which includes hands-on training and classroom training covering all phases of Noodles & Company restaurant operations, including food preparation, food safety, equipment operation and maintenance, cost control, inventory control and basic techniques of management. The training time periods and locations will be set forth by Noodles & Company, as amended, in the Noodles & Company Operations Manual and other materials as we deem appropriate. You and your Operating Partner must start your training at least 16 weeks prior to your first restaurant opening and your General Manager must start his/her training at least 12 weeks prior to the restaurant opening. Currently, training typically occurs at the Noodles & Company Central Support Office in Broomfield, Colorado, and at certified training restaurants in Colorado and in other states. The duration of general manager training under the current general manager training schedule is set forth in the Training Summary provided below. Training is currently scheduled based on a mutually agreed upon schedule between the FAO and Noodles & Company.

As of the date of this disclosure document, training will be administered by Becky Randall, Director - Training Ops Services and various members of our staff and Noodles & Company restaurant management personnel who have experience in the operation of Noodles & Company restaurants. Ms. Randall has been in the Director of Training role for almost nine years. In most cases, our trainers have an average of 8-12 years of previous experience with Noodles & Company.

You are required to use the Company designated systems for procedures and training. The internal procedure system is The Binder. The training systems is a webbased Learning Management system. It's called The Table and all new hire and development training is done via this website-based platform.

Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS AND TRAINING (FDD pages 36–48)

What This Means (2025 FDD)

According to Noodles & Company's 2025 Franchise Disclosure Document, before opening a restaurant, the franchisee, their Operating Partner, and management personnel who have not previously graduated from Noodles & Company's certified training programs must successfully complete the appropriate training program. This training is described in Section 4 of the Franchise Agreement. All training must be completed to Noodles & Company's satisfaction.

Noodles & Company also requires the franchisee and their Operating Partner to complete all Noodles & Company training, including hands-on and classroom training. This training covers all phases of restaurant operations, such as food preparation, food safety, equipment operation and maintenance, cost control, inventory control, and basic management techniques. The training schedule is determined by Noodles & Company and outlined in the Operations Manual.

Failure to complete the training to Noodles & Company's satisfaction could lead to the termination of the Area Development Agreement or Franchise Agreement. The franchisee is also required to use the company-designated systems for procedures and training, including The Binder and The Table, a web-based Learning Management system. Franchisees must replace any individual who fails to successfully complete the training programs or is not qualified to manage or perform the required functions at the restaurant.

Disclaimer: This information is extracted from the 2025 Franchise Disclosure Document and is provided for research purposes only. It does not constitute legal or financial advice. Consult with a franchise attorney before making any investment decisions.