According to the 2025 Noodles & Company Franchise Disclosure Document, the managed broadband-based internet service, part of the Restaurant Technology Support (RTS) Plan, includes a managed firewall and content filtering for web browsing. This is part of the broader Internet/Phones support provided under the RTS plan.

The RTS Plan is designed to enhance the operational effectiveness of Noodles & Company's technology and data security within franchise restaurants. Franchisees are required to participate in this plan, which costs $1,000 per restaurant per month. This fee covers support for various technologies beyond just internet and phones, including the Aloha POS system, OLO and Noodles Rewards, data security and PCI compliance, Arista wireless for guest WiFi, restaurant Microsoft365 Email Account, and Restaurant iPad Management.

For a prospective Noodles & Company franchisee, the inclusion of a managed firewall and content filtering in the internet service means that Noodles & Company provides a level of security and control over the restaurant's internet access. The managed firewall helps protect the restaurant's network from unauthorized access and cyber threats, while content filtering allows for control over the types of websites that can be accessed on the network. This can help ensure a more secure and productive environment for both employees and customers.

The monthly fee for the RTS plan is a significant ongoing expense, but it covers a wide range of technology support services that are essential for running a modern restaurant. Franchisees should consider this cost when evaluating the overall financial viability of a Noodles & Company franchise. It is also important to understand the specific details of the support provided under each technology category to ensure that it meets the needs of the restaurant.