Who must manage a Noodles & Company restaurant if the Operating Partner is not present?

According to Noodles & Company's 2025 Franchise Disclosure Document, if the Operating Partner is not available, the Noodles & Company restaurant must be managed by an on-site general or assistant manager, or a shift supervisor. To qualify for these roles, these individuals must have completed the appropriate training programs as determined by Noodles & Company.

This requirement ensures that a trained and qualified individual is always present to oversee the restaurant's operations, maintaining the brand's standards and quality. The franchisee must ensure that their management team is adequately trained and certified to cover all shifts.

The franchisee (or Area Operator) is responsible for maintaining active oversight of the restaurant's operations at all times. If the relationship with the Operating Partner ends, the franchisee must promptly hire a replacement who meets Noodles & Company's approval and completes the required training program at the franchisee's expense. This highlights the importance of having a solid management structure in place and being prepared for potential turnover in key positions.