factual

How long does Noodles & Company have to notify a franchisee of their decision regarding an alternative supplier after receiving product samples?

Noodles_Company Franchise · 2025 FDD

Answer from 2025 FDD Document

We will use our good faith efforts to notify you of our decision within 120 days after our receipt of product samples from the proposed alternative supplier and other requested information, however, we will strive to complete our review within 60 days. We are not required to approve any supplier, and without limiting our right to approve or disapprove a supplier in our sole discretion, you acknowledge that it is generally disadvantageous to the system from a cost and service basis to have more than one supplier in any given market area and that, among the other factors we may consider in deciding whether to approve a proposed supplier, we may consider the effect that the approval may have on the ability of us and other Area Operators to obtain the lowest distribution costs and on the quality and uniformity of products offered system-wide. We may also determine that certain Non-Proprietary Products (e.g. beverages) must be limited to a designated brand or brands set by us. We may revoke our approval upon the alternate supplier's failure to continue to meet any of our criteria. If we approve the alternate supplier, the supplier must be designated an "Alternative Approved Supplier."

Source: Item 8 — RESTRICTIONS ON SOURCES OF PRODUCTS AND SERVICES (FDD pages 28–32)

What This Means (2025 FDD)

According to Noodles & Company's 2025 Franchise Disclosure Document, the company will use its good faith efforts to notify a franchisee of their decision regarding an alternative supplier within 120 days after receiving product samples from the proposed supplier and other requested information. However, Noodles & Company strives to complete their review within 60 days.

Noodles & Company does not have an obligation to approve any supplier. The company may consider the effect that the approval may have on the ability of Noodles & Company and other Area Operators to obtain the lowest distribution costs and on the quality and uniformity of products offered system-wide.

Noodles & Company may also determine that certain Non-Proprietary Products (e.g. beverages) must be limited to a designated brand or brands set by them. Noodles & Company may revoke their approval upon the alternate supplier's failure to continue to meet any of their criteria. If Noodles & Company approves the alternate supplier, the supplier must be designated an "Alternative Approved Supplier."

Disclaimer: This information is extracted from the 2025 Franchise Disclosure Document and is provided for research purposes only. It does not constitute legal or financial advice. Consult with a franchise attorney before making any investment decisions.